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Remote Software Support (1 Hour – Level 2)

£ 75,00

With the remote support service, you can ensure that detailed problems on your computer are resolved.

Description

Our Cheap Software Support in London service delivers a fast, efficient and cost effective solution for addressing the majority of IT support issues – over 90% of help desk queries are fixed remotely by our support helpdesk without the need for an on-site visit by one of our engineers.

We offer technical support at the most affordable prices in London. If we cannot solve your problem, we will issue a 100% refund. Trust us and enjoy the fastest technical support at Cheap Software Support in London.

When you receive Level 2 support service, you can have your computer investigated and troubleshoot for 1 hour. Our service process is as follows:

  1. You buy the service and pay for it.
  2. Our first available Level 2 assistant reaches you via the communication you want (Whatsapp, Sms, Phone, E-mail).
  3. If your computer is turned on, it allows you to install a suitable remote support software (Teamviewer, LogMeIn, Alpemix, Ammyy, Microsoft Remote Desktop).
  4. It connects to your computer and fixes your problem.
  5. It waits for your confirmation.
  6. If everything is fine, it terminates the connection.
  7. If the issue is not resolved, it will refer you to a free higher support team.

If none of our support staff can fix your problem, we’ll issue a refund. The important thing is to be able to work with you for a long time.

We recommend this service for the following topics:

  • Issues preventing the computer from starting.
  • Preparation for information recovery.
  • Server installation and configuration processes. (IIS, Apache, Nginx, DNS, Bind, SQL)
  • Installation and configuration of accounting etc. commercial package programs or restoring from backup.
  • Help with computer replacement issues.
  • Automatic backup clients and servers settings.
  • Network and Sharing setup, configuration or troubleshooting.
  • Ensuring regular connection establishment and security remotely.
  • Network security and control.